HIPAA Privacy Policy

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who Will Follow This Notice?

This notice applies to Renew Vein and Vascular Inc. ("we," "us," "our") and all workforce members, including physicians, nurses, physician assistants, nurse practitioners, and coordinators who handle your medical information at our locations in Los Angeles, Bell Gardens, and Buena Park, CA.

Our Pledge Regarding Your Protected Health Information (PHI)

We are committed to protecting your medical information, also known as protected health information (PHI), which includes data that identifies you and relates to your past, present, or future physical or mental health or healthcare services. We maintain records and conduct treatments to ensure the highest level of privacy while delivering advanced wound and vascular care. This notice outlines how we use and disclose your PHI, your rights, and our obligations under HIPAA.

Uses and Disclosures for Treatment, Payment, and Healthcare Operations (TPO)

By becoming a patient at Renew Vein and Vascular, you consent to our use and disclosure of your PHI for:

Treatment: We may use your PHI to diagnose and treat conditions like venous ulcers, lymphedema, or gangrene (e.g., sharing ultrasound results with a referred specialist like a diabetologist).

Payment: We may disclose PHI to your insurance (e.g., Medicare, Medi-Cal, or HMOs) to receive payment for services like minimally invasive procedures.

Healthcare Operations: We may use PHI to improve care (e.g., evaluating treatment outcomes) or for audits to maintain licensure.

Other Uses and Disclosures Without Your Authorization

We may use or disclose your PHI without additional permission in these cases, as permitted by law:

Appointment Reminders: We may send SMS or call you (e.g., via (833) 736-3988) to remind you of appointments. For confidential communication, submit a written request to our address below.

Care Coordination: We may share PHI with family or others involved in your care (e.g., a caregiver coordinating home visits) if it’s in your best interest, per our judgment.

Emergency Situations: We may disclose PHI for emergency treatment, seeking your acknowledgment of this notice as soon as practicable.

Health-Related Services: We may inform you about treatment options (e.g., new biologics for wound care).

Required by Law: We may disclose PHI to comply with federal, state, or local laws (e.g., reporting to health authorities).

Communicable Diseases: We may disclose PHI to prevent disease spread, if authorized.

Health Oversight: We may share PHI for audits or inspections by agencies monitoring healthcare delivery.

Abuse or Neglect: We may report PHI to authorities if we suspect abuse, neglect, or domestic violence, per California law.

FDA Reporting: We may disclose PHI for product safety issues (e.g., defective medical devices).

Legal Proceedings: We may release PHI in response to court orders or subpoenas, with efforts to notify you.

Law Enforcement: We may share PHI for court-ordered processes (e.g., warrants).

Coroners, Funeral Directors, or Organ Donation: We may disclose PHI for identification, cause of death, or organ donation purposes.

Research: We may share de-identified PHI for approved research ensuring privacy.

Public Safety: We may disclose PHI to prevent serious threats or assist law enforcement.

Workers’ Compensation: We may release PHI for work-related injury claims.

Your Rights Regarding Your PHI.

You have the following rights:

Inspect and Copy: You may review or obtain copies of your medical/billing records. Submit a written request to our address below. We may charge for copying/mailing costs. Denials are rare and reviewable.

Request Restrictions: You may request limits on PHI use for TPO. We are not required to agree but will comply if feasible, except in emergencies. Submit requests in writing.

Confidential Communications: You may request alternative contact methods (e.g., email only). Submit requests in writing; we will accommodate reasonable requests.

Amend PHI: You may request corrections to inaccurate PHI. Only we, as the creator of your PHI, can amend it. Submit requests in writing.

Accounting of Disclosures: You may request a list of non-TPO disclosures made in the past 6 years (not before October 1, 2025). Submit requests in writing; we may charge for photocopying.

Paper Copy of This Notice: You may request a paper copy at any time, even if you access it online.

Changes to This Notice

We may revise this notice, effective for existing and future PHI. Updates will be posted at https://contact.renewwound.com/hipaacompliance with the new effective date.

Complaints

If you believe your privacy rights were violated, you may file a complaint with us or the U.S. Department of Health and Human Services. Contact our Privacy Officer at the details below. You will not face penalties for filing a complaint. All complaints must be in writing.

Other Uses of PHI

Uses or disclosures not covered here or by law require your written authorization. You may revoke authorization in writing, but prior disclosures cannot be undone. We retain records as required by law.

Contact Us

For questions, requests, or complaints, contact our Privacy Officer:

Email: [email protected]

Phone: (833) 736-3988

Address:
Renew Vein and Vascular Inc.
Bell Gardens office

8218 Garfield Ave.
Bell Gardens, CA 90201

This notice is available at https://contact.renewwound.com/hippacompliance or via our contact form at https://contact.renewwound.com/.

OUR HEALTHCARE PROVIDERS HAVE REVIEWED THIS CONTENT
The information provided by Renew Vein and Vascular Inc. is for educational purposes and not a substitute for professional medical advice. Consult our team for a personalized treatment plan.

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